Self Catering Accommodation

Terms And Conditions

Bookings. When you make a booking, you are accepting on behalf of your party the terms of these booking conditions.

Saturday is change over day Arrivals are after 4.00 pm to enable cottage cleaning and preparation. When we have vacancies early arrivals, other start days or additional nights may be available by arrangement.

If you have any special requirements or queries, please ask. We like to say yes!

Terms. Prices include, central heating, an initial supply of logs, electricity, hot water, bed linen and towels.

Prices - All prices are in UK pounds sterling.

Payment Methods - When booking online your payment is dealt with securely via Stripe. If making the booking via our contact page, then the payment is made via cheque or bank transfer

Payment. A non-returnable 35% deposit is required to confirm your booking and the balance 30 days prior to arrival. For bookings within 30 days, the full balance is due at time of booking.

Cancellations. It is in your interest to notify us of cancellations in writing as soon as possible. Deposits and payments are not refundable. However, if we can re-let cancelled weeks, we will make a discretionary refund of payments received less an administration charge. You are advised to insure against cancellation loses.

Smoking. This is strictly forbidden in all buildings. Ashtrays are provided for outdoor use.

Damage, breakages & maintenance. You are requested to report these as they occur so that repairs or replacements can be made without delay.

Should you need replacement linen (suspended currently due to Covid restrictions), please ask rather than washing it yourself.

Guests are expected to use the cottage with care and are fully responsible and liable for any loss or damage to the property or its contents.

Dogs We have 2 dogs of our own and welcome friendly dogs. We do not limit the number of dogs you can bring. For the sake of our environment and maintaining the quality of our cottages however we feel it is important to provide some guidelines for dogs and their owners visiting Stallion Valley.

What restrictions are there?…as few as possible

How many dogs can we bring: 3 or more, by arrangement.

Noise: Yes, we do ask that you & your dogs are not a nuisance and do not disturb others. But we do understand all dogs bark

Bedrooms: Yes, we would prefer dogs are kept downstairs and out of bedrooms but if they are used to sleeping in your bedroom at home then, by arrangement, they can on holiday. Generally, in these cases we ask you to bring your own bedding

Furniture: Yes, we would prefer it if your dogs do not sit on our lounge chairs but if that is what they do at home then, they can on holiday provided you bring some throws to cover our sofas & chairs.

Please ensure clean up if your dog fouls footpaths, the yard or gardens, pooh bags are supplied for your convenience.

Off lead in public areas: No problem provided they are under your direct supervision and control.  This ensures that they are not a nuisance to others (humans or animals) and that you notice and clean up after any fouling.

We have plenty of areas for you to exercise you dog/s and there are lots of local walks. We are happy to advise on these and on local dog friendly beaches.

Please close all gates on the public footpath and keep dogs under control, as there are often farm animals in adjacent fields. If you are concerned about letting your dog/s off their lead don't be your cottage has a private fenced garden and we have a fenced paddock exercise area.

Dogs may be left unattended only by arrangement. We recognize there are times when taking your pet with you can be problematical so dogs may be left unattended by arrangement. We want you to relax whilst you are out, knowing that that your dog and our cottages will be safe and secure. We are happy to discuss and agree suitable arrangements for you and your dog/s. We have dog crates you may borrow, if needed. If required, we may be able to provide a dog sitting service. We also have an outside kennel (the dog house) if this appropriate.

We are here to help, please do not hesitate to ask.

Number in your party. It is condition of your booking that the total number in your party shall not exceed the capacity of the property as advertised or the number stated when booking. Babies under the age of 2 are not counted.

Liability. We do not accept responsibility for accidents or personal injury, inconvenience, loss or damage sustained at Stallion Valley however caused. Cars, contents, boats, trailers, cycles, luggage, personal items etc are left at the owners' risk.

Departures. Departures please are strictly by 09.30 am. unless by prior arrangement. You are obliged to leave everything in a clean and tidy condition. It is helpful if you can strip beds and remove all rubbish to the dustbin or recycling area. Please hand in your key personally when you leave. You are responsible for any damages or losses sustained during your stay.

Booking

• Booking Overview
• Contact
• Terms and Conditions